Please find below the following chapters:




Last update January 2024

1. General provision

1.1 These general conditions of sale (“General Conditions”) apply to all sales of Pardessus19 products (“Products” or “Product”) through the website (“Website”).

1.2 The sale of Products under these General Conditions is only available to consumers (“Clients” or “Client”), being natural persons acting for purposes extraneous to their trade, business, craft, and profession, aged over 18, for their personal use.

1.3 The language used to enter any contract of sale through this Website are French and English.

Clients are required to carefully read these General Conditions, which are available on the Website to enable Clients to acknowledge, store and reproduce them. A copy of the General Conditions will be sent to the Client by Pardessus19 according to Section 5.10 below. Contracts of sale executed with Clients will be archived by Pardessus19 for the retention period required by applicable law.

2. Identification of the vendor

2.1 The vendor is Pardessus19, a brand of INÉDIT NEW BRAND FACTORY Sàrl, with registered office in Faubourg de l’Hôpital 21, 2000 Neuchâtel, VAT no. CHE-294.531.435 (“Pardessus19”).

3. Information on Products and their availability

3.1 Information on Products (along with the relevant Product codes) and relevant prices are available on the Website.

3.2 The Products or Services are exclusively available online through the Website. These products or Services may have limited quantities due to the fact that they are handcrafted with a high attention to details. Pictures of the Products displayed on the Website may not correspond to their actual appearance; the Client shall therefore rely exclusively on the description of the Products and their characteristics as mentioned on the Website.

3.3 Pardessus19 reserves the right at any time to limit quantities on the Website according to the available stock. The style, models, colors, and price of the Products described on the Website may be changed without notice. During the purchasing process, an automatic response will inform the Client if the order cannot be processed due to the unavailability of the ordered Products; Pardessus19 is not liable towards the Client in case of unavailability of the Products prior to the execution of the contract.

3.4 In the event that the Products is unavailable in stock, the Client will have the possibility to place a pre-order of the Products. Production deadline of a pre-ordered Products may vary between 10 and 12 weeks from receipt of the order. The Client will be notified by email about the process of the order and when it will be ready to be dispatched.

3.5 In no case Pardessus19 shall be liable for errors occurred due to failure of the Client’s connection to the Website.

4. Price

4.1 The prices of the Products are indicated on the Website in Swiss Francs and include Swiss taxes. Delivery costs and foreign taxes will be added to the price of the Products and will be indicated separately on the order form.

4.2 Pardessus19 regularly verifies that prices of the Products displayed on the Website are correct; however, Pardessus19 cannot guarantee the absence of errors. In the event that an error in the pricing of a Product is detected, Pardessus19 shall refuse the order and offer the Client the opportunity to purchase the Product at the correct price. If the error is detected after the order has been accepted, Pardessus19 will also offer the Client the opportunity to cancel the order.

5. Execution of the Contract

5.1 The essential characteristics and the price of each Product are displayed on the Website. The information displayed on the Website does not represent an offer by Pardessus19.

5.2 Before submitting an order through the Website, Client shall read carefully all the instructions provided during the purchase procedure (including delivery charges, the right of withdrawal conditions and the privacy policy statement), along with these General Conditions.

5.3 To purchase the Products, Client must

(i) include the selected Products in the “Shopping Bag” by clicking on the relevant button, (ii) fill in the order proposal, (iii) select the payment method, (iv) accept the General Conditions and (v) send the order proposal to Pardessus19 through the Website.

5.4 Sending of the order constitutes a proposal to purchase the selected Products, regulated under these General Conditions. The sending of the order proposal by the Client entails the obligation of the latter to pay the price of the ordered Products.

5.5 Any error/change in data entered by the Client in the order proposal may be validated by the latter, following the process described on the Website, before sending the order proposal (by way of example: Client may change the quantity of Products that they intend to purchase by adding or removing one or more Products from their “Shopping Bag”).

5.6 The order proposal and the Client's data related to that order proposal will be kept by Pardessus19 for the period required by applicable legislation, as provided under the privacy policy.

5.7 An order proposal may be refused by Pardessus19 within 30 days of receipt of the same. In that case, no consideration shall be due by the Client to Pardessus19.

Pardessus19 may refuse an order proposal in the following events (by way of example but without limitation):

(i) the Products are not available (with no prejudice to the provision set out under Section 3.3); or

(ii) a reported, or suspected, fraudulent or illegal activities, including suspected purchases for commercial purposes; or

(iii) the Client has not fulfilled his/her obligations deriving from a prior contract executed with Pardessus19.

5.8 The contract between Pardessus19 and the Client is executed upon receipt by the Client of the acceptance by Pardessus19 of the order proposal ("Order Confirmation"). The acceptance (or the refusal) by Pardessus19 shall be sent to the Client via e-mail at the address provided by the Client in the order proposal.

5.9 In case of unavailability of one or more of the Products, the Client will receive an email duly informing him about the unavailability of the Products. In this case the Client will have the possibility to (i) place a pre-order or (ii) cancel the order or (iii) partially cancel the order according to the availability of the Products. In case of partial cancellation, the Client shall pay (or shall be charged, in case of payment through the credit card) only the price of the available Products.

5.10 The Order Confirmation will include a summary of the essential characteristics of the purchased Products, a detailed indication of the price and means of payment, information on delivery charges, the address to which complaints may be addressed, information on support services, and a copy of these General Conditions.

5.11 Once the Order Confirmation is sent to the Client, the order cannot be cancelled or modified.

6. Method of payment

6.1 Payment of the price of the Products included in the order proposal and the relevant delivery charges shall be paid by the Client by credit card, Google Pay, Apple Pay, Shop Pay or Union Pay. As the purchaser, the Client represents and warrants to have legally obtained the funds used to pay the price of the Products included in the order proposal (and the relevant delivery charges) and not to be engaged in any transaction designed to conceal the identity, source or destination of the funds with which the Client pays the price of the ordered Products (and the relevant delivery charges).

6.2 Pardessus19 accepts payments made with the following credit cards :

- Visa;
- Mastercard;
- Maestro;
- American Express;

6.3 The transactions will be debited from the Client’s credit card only after:

(i) the credit card data has been verified;

(ii) the authorization to debit the card has been received from the issuer of the card used by the Client, and

(iii) the availability of the Products has been confirmed by Pardessus19.

6.4 In the event that, for any reason, it is impossible to debit the amount due by the Client within the due deadline, the contract will not be executed, and the order will be cancelled, and the Client will immediately receive an email confirming the cancellation of the order.

6.5 For each order, Pardessus19 shall invoice the Products by email to the Client, pursuant to the applicable laws and regulations. The invoice will be based upon the information provided by the Client at the time of the order. No alterations to the invoice are possible after the invoice has been issued.

7. Transport and delivery

7.1 Products will be delivered by a Courier upon signature to the address indicated by the Client in the order proposal.

7.2 Delivery deadlines are given for information only. They start to run as soon as the Client have been notified by email that the order has been dispatched. Pardessus19 is not liable towards the Client in case of late delivery.

7.3 At the time of delivery of the Products by the Courier, the Client (or a nominated representative) is required to :
(i) verify that the number of items being delivered corresponds to that indicated on the delivery note;

(ii) verify that the packaging and its seals are intact, undamaged, not wet or altered in any manner;

(iii) sign the delivery note; and

(iv) if requested by the Courier, show his/her ID.

Any damages to the packaging and/or the Products, or discrepancies in the number of items or documentation must be immediately indicated in writing on the Courier's delivery note and by email to

Except to the extent permitted under applicable laws, once the Courier's document has been signed and no objection has been raised by the Client, the Client may not make any objection to the exterior characteristics of the delivered parcel, provided that the Client is entitled to subsequently raise objections in relation to the any other features related to the Products in accordance with the conditions set forth under Section 13 below.

7.4 Delivery charges shall be borne by the Client and will be indicated separately on the order form and invoice.

8. Dispatching and delivery confirmation

8.1 Pardessus19 shall send to the Client a shipping confirmation via e-mail once the Products are dispatched and a further e-mail once the Products have been delivered.

9. Wrapping or packaging

9.1 Products purchased from the Website are delivered with a standard packaging.

10. Right of withdrawal

10.1 The right of withdrawal is only possible in the event of manufacturing defects or a lack of conformity on the Products.

11. Replacement of Products

11.1 In accordance with Sections 10 and 13, Pardessus19 allows the Client to replace Products purchased on the Website, pursuant to the following procedure:

(i) within 10 (ten) days of receipt of the Products, the Client shall contact Pardessus19 customer service;

(ii) after that, the Client shall return to Pardessus19 the Products to be replaced.

To return the Products, the Client shall contact the carrier at the number located on the return request email. Save as otherwise stated on the Website, delivery costs for returning the Products shall be borne by the Client.

11.2 The Products shall be returned in their original condition, unaltered, unused, undamaged and with original tags and labels attached. In the event of any diminished value of the Products resulting from the handling of the goods by the Client other than what is necessary to establish the nature, characteristics and functioning of the goods, Pardessus19 reserves the right to refuse the exchange of the Products. The Client shall only be liable for any diminished value of the Products resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

11.3 The amount paid by the Client shall be reimbursed by Pardessus19, through the same payment method used by the Client for the initial purchase, within 14 (fourteen) days after the returned Products have been delivered to Pardessus19.

11.4 The replacement will be processed by Pardessus19 as a new order of the Client subject to the same terms and conditions as set out in these General Conditions for the initial order. In the event the price is different, Pardessus19 will refund - or request the Client to pay - the difference.

12. Lack of conformity

12.1 If a Product sold by Pardessus19 has manufacturing defects or a lack of conformity, the Client will immediately contact the online support by email to the following address:

Pardessus19, a brand of INÉDIT NEW BRAND FACTORY Sàrl
Faubourg de l’Hôpital 21
2000 Neuchâtel

Attn. Customer Service 

12.2 The Client has the right to have the Products brought into conformity, free of charge, by repair or replacement. The Client loses these rights if he/she fails to notify Pardessus19 of the lack of conformity within 10 (ten) days of receipt of the Products.

12.3 In the event the Client is seeking the Product to be repaired or replaced due to lack of conformity pursuant to this Section 13, delivery costs for returning the Product to be repaired or replaced shall be borne by Pardessus19, as well as any costs related to the delivery to the Client of the repaired or replacing Product.

13. Guarantee of authenticity and intellectual property rights

13.1 Pardessus19 guarantees the authenticity of all Products purchased on the Website.

14. Applicable law and competent jurisdiction

14.1 These General Conditions and, therefore, the contracts executed with the Clients, shall be governed by, and will be interpreted in accordance with Swiss laws.

14.2 The disputes arising out of or relating to these General Conditions shall be submitted to the territorial jurisdiction of the competent courts of the place of residence or domicile of the Client.

15. Contacts

15.1 For further information and assistance with the Website or on the methods of purchase online, the Client may contact Pardessus19 at the following address:

Pardessus19, a brand of INÉDIT NEW BRAND FACTORY Sàrl
Faubourg de l’Hôpital 21
2000 Neuchâtel


Last updated January 2024


A brand of the company INEDIT NEW BRAND FACTORY Sàrl
Fbg of Hospital 21
2000 Neuchâtel

Telephone: +41 32 721 04 34



Last updated January 2024

1. Collection and use of personal information

The information you send to us : When you create an account on our site, order products, complete online surveys (registration forms, competitions, surveys or reviews on the products ordered), you subscribe to our newsletter, use the functions on social networks or correspond with us (by email, telephone, on social networks or otherwise), you may send us information about yourself.

We use this personal information for the following purposes:

- To respond to your inquiries and contact requests.
- To send you newsletters and marketing communications, if you have consented to receive them.
- To improve our site, products and services.

2. Privacy and security

We take every measure to protect your personal information against loss, unauthorized access, disclosure, alteration or destruction.

3. Sharing Personal Information

We may share your personal information with third parties in the following cases:

- With third party service providers who help us operate our site, process orders, send newsletters, etc.
- When required by law or to protect our rights, privacy or security.

4. Cookies and similar technologies

Our site uses cookies and other tracking technologies to improve user experience and collect information about site usage. You can configure your browser to refuse cookies or to notify you when cookies are used.

5. Your rights and options

You have the right to access, correct or delete the personal information that you have transmitted to us when subscribing to our newsletter as well as through our contact form. You can also withdraw your consent at any time for the processing of your personal data for marketing purposes. To ask questions about our privacy policy, please contact us at

This privacy policy is subject to periodic updates. Please check this page regularly to stay informed of any changes.



Last update January 2024

Welcome on website (hereinafter the “Website”).

Please read the following terms and conditions of use of the website (hereinafter the “Terms of Use”) carefully before using the website.

The Terms of Use govern the access to, and use of, the Website and the services available throughout the Website (“Services”).

Use of the Website and of the Services implies the full acceptance of these Terms of Use and all guidelines and rules, including but not limited to the Privacy Policy referred to in Clause 14 (below), and acknowledgement of their relevant mandatory nature. When registering to use the Website and the Services, you will be asked to agree to be bound by these Terms of Use. You are only authorized to use the Website and the Services if you agree to abide by all applicable laws and the terms of these Terms of Use and indicate your acceptance during the registration, or subscription, process. If you (“User”) do not agree to be bound by these Terms of Use and to follow all applicable laws, you should not proceed with registering or using the Services.

Pardessus19 reserves the right, at its sole discretion, to modify these Terms of Use from time to time. We will post the revised Terms of Use on this Website and update the "Last Update" date to reflect the date of the changes. Please consult these Terms of Use regularly. The use of the Website and the Services after such modifications constitutes your full acceptance of the revised Terms of Use. If you do not agree with the revised Terms of Use, please stop using the Website and Services.

Website is hosted by Shopify Inc., they provide us with the online e-commerce platform that allows us to sell our products and Services to you.

1. Imprint

1.1 The Website and its contents are designed, operated, and administered by Pardessus19, a Swiss brand of INÉDIT NEW BRAND FACTORY Sàrl, with registered office in Faubourg de l’Hôpital 21, 2000 Neuchâtel, VAT no. CHE-294.531.435 (“Pardessus19”, “we”, “us”, “our”).

2. User Age

2.1 The Services are generally not intended for persons under the age of eighteen (18) years (or the age of majority of the individual's relevant country). If you are under this age, please do not register for, or subscribe to, the Services. If we learn that you are under eighteen (18) years of age or any other majority age in your country (or fraudulently misrepresented your age during the registration process, if applicable), we will promptly cancel your registration, or subscription, if any, and stop providing you with the Services.

3. Registration and Subscription to the Services

3.1 You may register for, or subscribe to, our Services as available from time to time on the Website.

3.2 When registering for, or subscribing to, our Services you must provide accurate and true information. In the event of any change in the information you provided upon your registration or subscription, you agree to promptly inform us to ensure that you will receive our messages and that we will not in error contact third parties.

3.3 If you registered for a Service requiring prior authentication (e.g. Account), you agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account attributable to you or by default in protection of your password.

3.4 Without prejudice to other remedies provided by applicable law and under these Terms of Use, in the event you fail to comply with the obligations under these Terms of Use, Pardessus19 will be entitled, at its sole discretion, to cancel your registration or subscription, and/or to block your account and/or deny, restrict, suspend, or terminate your access to the Website and to the Services.

4. Duration and Termination

4.1 Your registration for, or subscription to, one or more Services will be effective upon successful completion of the registration or subscription process.

4.2 These Terms of Use, and any posted revision of these Terms of Use, shall remain in full force and effect for the entire duration of your use of the Website or of the Services.

4.3 You may terminate your registration for, or subscription to, the Website at any time at your sole discretion, without reason, by sending an e-mail to We will confirm to you the cancellation of your registration or subscription.

4.4 Pardessus19 may immediately terminate your registration or subscription, or suspend it, at any time and at its sole discretion, in the event of any material breach by you of these Terms of Use, without prejudice to any other remedies provided by the applicable law. Pardessus19 will notify you about the termination or suspension by e-mail and your registration or subscription will be deactivated.

5. Electronic Services

5.1 Certain parts of the Services may need to be provided through electronic communication channels (e.g. e-mail, SMS, phone).

5.2 You agree that we may contact you for Services-related issues by SMS, e-mail or other electronic technology and you acknowledge that, in some jurisdictions, use of the mobile services may result in charges imposed on you by your network provider and that you will be responsible for such charges.

6. Intellectual property rights

6.1 The terms "Website" and "material" refer, respectively, by way of example, to the software design, implementation and use of the Website, the layout, structure and organization of the contents of the Website, and to any material reproduced therein and / or made available to the public, including in particular the collection and organization of data and information, photographs, images, illustrations, texts, video clips, musical compositions, audio clips, designs, devices, logos, trademarks, distinctive elements so-called trade dress or any other material reproduced and / or made available through this Website ("Material").

6.2 All materials on this Website, in whole and in part, including by way of example, domain name, designs and models are protected and in the sole ownership of Pardessus19.

6.3 This Website is solely for private, personal, and non-commercial use, and the Material on this Website is presented for information and/ or promotional purposes only.

6.4 It is not permitted to reproduce, duplicate, copy, sell, resell, publish, disclose, transmit, make available to the public, republish, distribute, display, remove, delete, add to, or otherwise modify, create and / or use derivative works from, or on any case works inspired to, sell or participate in any sale of, this Website, any of the material in this Website or related software, in whole and / or in part, in any form and / or manner, and for any purpose.

6.5 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyrights laws). You must not transmit any worms or viruses or any code a destructive nature.

6.6 Pardessus19 is fully committed to maintain, enforce, and protect its intellectual property rights and to strongly fight against any infringement to ensure its heritage is preserved and fully respected. Any use which is not expressly permitted by these Terms of Use is prohibited. The lack of any remedy by Pardessus19 whether in Court or out of Court does not mean acquiescence or tolerance of any violations of these Terms of Use of the Website and / or breach will result in an immediate termination your Services.

7. Submitted material

7.1 You acknowledge and agree that any proposals, projects, ideas, concepts, photographs, contributions or any other content and material (except for personal data) disclosed or sent to Pardessus19 through this Website or by other means (“Submitted Material”) is not considered confidential. By submitting the Submitted Material you grant to Pardessus19 a royalty free, non-exclusive, worldwide right to copy, reproduce, publish, disclose, distribute, or otherwise use, in whole or in part, the Submitted Material, for the entire term of protection thereof, for advertising, promotional or product development purposes.

7.2 Pardessus19 is not required or will not be required in the future to :

(i) keep any Submitted Material confidential;

(ii) pay compensation for any use of the Submitted Material or in connection to it;

(iii) respond to the submission of Submitted Material and / or confirm the relevant receipt.

7.3 You declare and warrant that the Submitted Material does not violate any rights of third parties arising from the law and / or contract, including, by way of example, the rights related to the author, trademarks, patents, trade secrets, confidentiality and any other proprietary or personal rights, including data protection.

7.4 By submitting the Submitted Materials, you acknowledge the right, but not the obligation, of Pardessus19 to copy, reproduce, publish, disclose, distribute or otherwise use such Submitted Material, or any part thereof, for any purpose, including, by way of example, advertising, promotional, product development or other commercial purposes, without in any case granting you or any third party the right to any compensation. You are and will be fully responsible for the content of any Submitted Material.

7.5 Pardessus19 retains the right to reject or delete any Submitted Material for any or no reasons, including Submitted Material that in our judgment violates these Terms of Use or which may be offensive, illegal or violate the rights of any person or entity, or harm or threaten the safety of any person or entity.

8. Links to other sites

8.1 This Website may contain links to other websites. Pardessus19 has no control over such websites and will not be responsible or liable for any accessibility of third-party websites or for their content.

8.2 Hyperlinks to other websites and references to information, products, or services of third parties linked to this Website do not constitute, and should not be interpreted, in any way, as an endorsement by Pardessus19 of such websites, information, products or services. Any question or comment related to these websites must be addressed to the relevant operators.

8.3 You are not permitted to frame this Website on any other website or to link to any part or section of the Website and / or to the Material, in whole or in part, without prior written consent of Pardessus19.

8.4 We may also, in the future, offer new Services and/or features through the Website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Use.

9. Authenticity of products branded “Pardessus19”

9.1 The products branded “Pardessus19” promoted through the Website are made with the finest materials, and they are all MADE IN ITALY.

10. Exclusion of warranties

10.1 To the maximum extent permitted by law, this Website, its contents, and Services are provided free of charge on an “as is” and “as available” basis. Pardessus19 provides no warranty of guarantee in connection with this Website, its content, or Services, including, by way of example, that it will always be available, without interruption or errors in functioning, or that it will be safe from malicious programs (such as viruses, bugs, malware or similar), or that it is suitable for any purposes, and expressly declines any such warranties.

10.2 Pardessus19 works to ensure that the information made available through the Website is accurate and up to date. However, Pardessus19 cannot guarantee the accuracy of such information or that such information is free from errors or omissions that may relate to product descriptions, pricing, promotions offer, product shipping charges, transit times, availability and Pardessus19 makes no warranty, and shall have no liability, in respect of the same. Pardessus19 reserves the right to update and/or correct the contents of the Website at any time without notice and without any liability.

10.3 Pardessus19 reserves the right to refuse Services to anyone for any reason at any time.

10.4 Prices are subject to change without notice.

11. Limitation of liability

11.1 Some countries do not allow all or part of the following limitations or exclusions of liability and, if required by applicable law, the contents of this section may not apply to you.

11.2 As the Service is provided free of charge, you are responsible for evaluating the information and content obtained through the Website. By using the Website, you undertake all risks connected to the relevant use and to take full responsibility for any failure in the use, loss of data and costs associated with all necessary service and maintenance of hardware and/or software used in connection with the Website.

11.3 To the maximum extent permitted by applicable law, you also undertake not to hold us, our licensors, service providers, agents, officers, or directors, liable, in anyway, for any possible damages including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising or resulting from the use of this Website, the Services, its contents or related to it, or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if they are advised of the possibility of such damages, losses or expenses.

11.4 It is understood that nothing in these terms of use shall exclude or limit

(i) our liability in case of death or personal injury resulting from our willful intent; and/or;

(ii) our liability in case of fraud, fraudulent misrepresentation or gross negligence; and/or

(iii) any other liability that cannot be excluded or limited by applicable law.

12. Indemnity

12.1 If permitted under applicable law, you agree to indemnify and hold us, and our respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Website and the Services in violation of these Terms of Use and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth herein and/or if any Submitted Material that is transmitted through the Services causes our liability to a third party.

13. Governing Law

13.1 These Terms of Use and any non-contractual obligations arising out of or in relation to the Terms of Use shall be governed by and will be interpreted in accordance with Swiss laws (without regard to its conflict of law provisions), except otherwise provided under mandatory local legislation of your place of residence. All disputes arising out of or relating to these Terms of Use or any non-contractual obligations arising out of or relating to the Terms of Use shall be submitted to the exclusive jurisdiction of Swiss courts or the jurisdiction of the courts of your place of residence, if so provided under the applicable law.

14. Privacy

14.1 Before uploading or providing any personal data to this Website please carefully read the Privacy Policy, which is available by clicking here. Unless an opt-in is required under the applicable data protection law(s), by uploading or providing any personal data to the Website you agree to be bound by our Privacy Policy.